Value Offering
Service Excellence
ThyssenKrupp Services delivers service excellence to customer’s non-core activities, thus enabling them to better focus on their core business whilst being secure in the knowledge that these support services and activities are receiving dedicated and experienced management focus and investment.
Knowledge, Experience and Skills
ThyssenKrupp Services brings knowledge, experience and skills to a customer’s non-core activities and, through a programme of service synergy, self-delivery, investment and continual improvement, we look to add value to their business, whilst driving down costs.
Synergy, Commitment and Flexibility
ThyssenKrupp Services maximises service synergy and self-delivery through targeted employee recruitment, training and development programmes that build on multi-skilling and tasking capabilities, whilst our recognition programmes reward individual and team commitment and flexibility.
Continual Improvement
ThyssenKrupp Services never stands still and through a rigorous programme of continual improvement we strive to deliver real initiatives and cost savings to our customers.
As a strategic service partner we understand the importance of driving continual improvement in all aspects of contract delivery. To achieve this we introduce best operating practices (BOPs) and a process of bench marking, performance target setting, monitoring and review, using key performance indicators (KPIs), and incentivised delivery mechanisms, including risk and reward programmes.